Squeenaud Casino Terms & Conditions

These Terms & Conditions explain the rules that apply when you access or use Squeenaud Casino, including creating an account, playing games, making payments and using related services. Please read them carefully before registering or depositing funds. By using the website, you confirm that you understand and accept these Terms & Conditions, together with any additional terms displayed for particular products, promotions or services.

Squeenaud Casino holds a gaming licence issued by the Curaçao Gaming Control Board and carries an iTech Labs certification covering operation security standards.

1. General terms and acceptance

These Terms & Conditions apply to your use of the Squeenaud Casino website, gaming services, account facilities and any other related features made available through the website. They form a legal agreement between you and the operator of the service. If you do not agree with these terms, you must not register, deposit funds, place bets or otherwise use the website.

The operator may update these Terms & Conditions from time to time to reflect changes to the service, technology, legal requirements or business practices. The current version will be made available on the website. Where appropriate, material changes may be brought to your attention. Continued use of Squeenaud Casino after an updated version is published may be treated as acceptance of the revised terms.

You are responsible for reading these terms and any additional rules that apply to a specific game, feature, promotion or payment method. If there is a difference between these general terms and a specific set of promotional or product terms, the specific terms will generally apply to the relevant activity.

Eligibility and lawful use

You may use the service only if you are legally permitted to participate in online gambling in your location and satisfy any applicable age requirements. You must access the website from a jurisdiction where the relevant activity is lawful. It is your responsibility to understand and comply with the laws that apply to you before using the service.

You must provide accurate, current and complete information when registering. You must not create an account for another person, allow another person to use your account or use the service for an unlawful purpose. Squeenaud Casino may restrict access where it reasonably believes that legal, regulatory, security or integrity requirements have not been met.

Account security

You are responsible for keeping your login details confidential and for all activity carried out through your account, unless the activity resulted from a failure by the operator to take reasonable security measures. Do not share your password, payment details or one-time security information with another person. Tell the operator promptly if you suspect unauthorised access, incorrect account activity or a security issue.

Only one personal account should be created unless the operator has expressly approved otherwise. Duplicate, inactive or suspicious accounts may be reviewed, restricted or closed. Account checks may include confirming your identity, age, residence, payment ownership and source of funds. You agree to provide reasonable documents when requested and understand that some services may remain unavailable until checks are completed.

2. Deposits, withdrawals and gameplay

Deposits must be made using a payment method that you are authorised to use. You must not use another person’s card, account or payment instrument without permission. Payment providers may apply their own terms, fees, processing rules or security checks. Squeenaud Casino may reject, reverse or investigate a transaction where it appears unauthorised, inaccurate, fraudulent or inconsistent with applicable requirements.

You should check all transaction details before confirming a deposit or withdrawal. Available payment methods, minimum and maximum amounts, verification requirements and processing arrangements may vary. The operator may ask for further information before processing a withdrawal, particularly where identity, payment ownership or account activity requires review.

You may use deposited funds only for permitted gaming and website activities. You must not attempt to withdraw funds obtained through fraud, unlawful conduct, a payment reversal or a breach of these terms. Where an account balance is affected by a clear technical error, pricing error or other obvious mistake, the operator may correct the error and take reasonable steps to restore the position that would have applied without the mistake.

Games and results

Games are provided according to their displayed rules, instructions and applicable game information. You are responsible for checking your stake, selected options and other details before confirming play. Once a game action has been accepted by the system, it may not be possible to cancel or change it, except where the operator decides otherwise or applicable law requires a different outcome.

Electronic records maintained by the website will generally be used to determine account activity, transactions and game outcomes. If there is a dispute, the operator may review relevant technical records, payment information and other available evidence. A game or transaction may be suspended, voided or corrected where there is a material malfunction, system error, suspected interference or other circumstance affecting its integrity.

Prohibited conduct

Using the website for fraud, money laundering, theft or any other unlawful purpose.
Using automated tools, bots, scripts, software or methods designed to manipulate games or website functions.
Interfering with the website, its security, servers, networks or other users.
Attempting to exploit an error, vulnerability, malfunction or incorrect display.
Providing false information, using another person’s identity or concealing relevant account information.
Colluding with other users or engaging in conduct that may compromise fair play or account security.

3. Promotions, privacy and responsible gambling

Promotions, bonuses, competitions and other offers may be subject to separate terms. Those terms will explain eligibility, participation requirements, expiry arrangements, game restrictions, wagering or turnover requirements where relevant, and any limits that apply. You should read the full offer terms before participating. If an offer appears to have been presented in error, the operator may correct, withdraw or amend it in accordance with applicable law.

Unless an offer expressly states otherwise, promotions are intended for one person, one household and one account. The operator may withhold or remove promotional benefits where it reasonably believes that an offer has been abused, duplicated, manipulated or used contrary to its terms. Promotional funds may not always be available for withdrawal and may be subject to additional conditions.

Privacy and communications

Personal information is handled in accordance with the Squeenaud Casino Privacy Policy and applicable privacy obligations. Information may be collected to provide services, manage accounts, process transactions, verify identity, prevent fraud, maintain security, meet legal requirements and improve the website. You should review the Privacy Policy to understand how information is collected, used, stored and disclosed.

By creating an account, you may receive service messages about your account, transactions, security and important changes. Marketing communications will be managed in accordance with applicable requirements and any available preferences or unsubscribe options. You must keep your contact and account information current so that important notices can reach you.

Responsible gambling

Gambling should be treated as entertainment, not as a way to earn money or recover losses. Only gamble with funds you can afford to lose, set personal limits and avoid playing when affected by alcohol, stress or other factors that may impair judgement. You should take breaks and monitor both the time and money you spend.

Tools or account controls may be available to help you manage your play, including deposit limits, time reminders, cooling-off periods or self-exclusion. Availability and operation may depend on the service and applicable requirements. If gambling is causing concern, stop playing and seek support from an appropriate Australian gambling support organisation or qualified professional.

4. Suspension, liability and general provisions

The operator may suspend, restrict or close an account where it reasonably considers this necessary for security, verification, responsible gambling, legal compliance, prevention of fraud, protection of the service or enforcement of these terms. Where permitted, you may be informed of the reason. Funds will be handled in accordance with applicable law, the outcome of relevant checks and any valid obligations connected with the account.

You may request closure of your account at any time through the available account or support process. Account closure does not remove obligations that arose before closure, including obligations relating to transactions, disputes, verification, responsible gambling controls or suspected unlawful activity. If you request self-exclusion, you must not attempt to open or use another account to bypass that restriction.

The website and its features may be unavailable from time to time because of maintenance, upgrades, telecommunications issues, payment provider interruptions or events outside reasonable control. The operator does not guarantee that the service will always be uninterrupted, error-free or available on every device. You are responsible for using suitable equipment, software, internet access and security protection.

To the extent permitted by law, the operator is not responsible for indirect loss, loss caused by your failure to follow these terms, unauthorised access resulting from your failure to protect account details, or interruptions outside reasonable control. Nothing in these terms excludes, restricts or modifies rights, guarantees or remedies that cannot lawfully be excluded, restricted or modified under Australian law.

Complaints and governing requirements

If you have a question or complaint, use the support channel made available on the website and provide enough information for the matter to be reviewed. The operator may request account details, transaction references or supporting documents. You should not send sensitive information through an unsecured channel unless specifically instructed to do so.

These terms are intended to operate subject to applicable Australian laws and any mandatory requirements that apply to the service or your location. If a provision is found to be invalid or unenforceable, the remaining provisions will continue to operate as far as legally possible. A failure to enforce a provision immediately does not mean that the provision has been waived.

By continuing to use Squeenaud Casino, you confirm that you have read these Terms & Conditions, understood the responsibilities they describe and agree to comply with them. Please check this page regularly for the current version before using the service.